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  • I ordered a digital download. When and how will I receive it?
    All digital downloads are automatically delivered to the email address provided at check out. Please allow up to ten (10) minutes for the system to deliver your order. If you don't see your order in your inbox within ten (10) minutes of placing your order, check your spam folder. If the order hasn't arrived after ten full minutes please contact our team via email at Please allow up to 24 business hours for a resolution.
  • How do I get access to the e-books, guides, and courses?
    Once you purchase the e-books, guides, or courses, you will receive an email with a link to access it. Please allow up to ten (10) minutes to receive the link.
  • What is your refund/exchange policy?
    Due to the nature of our products being digital downloads in which you are granted immediate access, all orders are final sale. There are NO refunds, NO returns, and NO exchanges.
  • Your website is rejecting my payment, but when I check my account I see a charge. What does that mean?
    Our servers here at Biztegic LLC are extremely secure and will deny any transaction that is flagged as potential fraud. Your billing address must match the address for the credit card on file. Your payment may also be declined if the card number, address or zip code is entered incorrectly numerous times. This is put into place to protect both our business and your identity. If you did not receive an email confirmation from Biztegic LLC confirming your order, your order did NOT process. All pending transactions will fall off your account in 3-10 business days depending on your banking institution.
  • Do I get lifetime access to the materials?
    All e-book and guide purchases include lifetime access to the materials. All courses include access to the materials for one (1) year from the date of purchase. Live classes are not recorded, therefore we recommend that you take well detailed notes.
  • What happens if I have a question or need assistance after my purchase?
    If you have any questions as you go through the materials, you are welcome to send us an email to and a member of our team will be happy to assist you. Also note that most of our materials include free lifetime access to private membership groups. Be sure to read the description of the e-book or course to know if it includes a members only access group.
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